Policies & Shipping
WE WANT YOU TO BE 100% SATISFIED!
*Temporary Return Policy Change*
Due to COVID-19, we are temporarily unable to accept returns on Apparel and Nutrition. Once returns reopen for these impacted categories, we will extend the return policy for Apparel for 90 days for exchange or store credit only. Currently, all food & nutrition sales are final.
Return will still be accepted on Shoes and Helmets as they are considered Equipment.
Our normal return policy:
If, for any reason, you are not completely satisfied with your purchase from Wheat Ridge Cyclery, please bring it back to us in new condition for a full refund.
Used it for awhile? No problem – we’ll still take it back and give you store credit.
Fine print for used product:
- Upon inspection, an appropriate store credit will be determined.
- No Bull Guarantee DOES NOT cover damage caused by improper use or accidents.
Yes – we price match other Colorado brick and mortar stores for identical product. Tell us where you saw it and we’re on it!
How long is the No Bull Guarantee good for?
30 days on bikes, accessories, clothing, bike fits, and service.
If a bike you bought goes on sale within 30 days of your WRC purchase, you get the difference back in store credit.
Free shipping on orders over $25!*
Orders usually ship one business day after being placed.
*Please note that some items may be subject to additional shipping and handling charges because of size or weight.
Sorry, but we do not ship outside of the Continental U.S. or to APO/FPO Boxes.
Bicycles cannot be shipped to PO Boxes unless special arrangements have been made prior to shipping.
Free In-Store & CURBSIDE Pickup
Some items, including most bicycles, are available for in-store or curbside pickup only. We will notify you when your order is ready for pickup. Most orders will be ready within one hour. Please keep in mind that some bikes are still boxed and require additional time for assembly. We will call, text, or email you once your order is ready for pickup. If you'd prefer to stay in your car, you call us when you're out front and we will bring your order to you for curbside service. If you need an item right away, we ask that you call us to confirm that the product is ready before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 30 days or a 10% restocking fee will be charged.
Prices & Information
This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.
If there is a problem with something you purchased from us, you can either bring it in or ship it to the shop. All merchandise must be returned within 30 days of purchase. Please include a copy of your invoice. For a full refund, merchandise must be unused and in its original packaging. That includes all packaging and/or tags! Thanks!
Used merchandise cannot be returned unless it is defective. We will refund shipping costs on incorrect or defective merchandise.
Returns can be made in-person or sent to:
Wheat Ridge Cyclery
7085 W. 38th Avenue
Wheat Ridge, CO 80033